Free shipping on all orders over 99€!
  |  
Free shipping on all orders over 99€!
  |  
Free shipping on all orders over 99€!
  |  
Free shipping on all orders over 99€!
  |  
Free shipping on all orders over 99€!
  |  
Free shipping on all orders over 99€!
  |  
Free shipping on all orders over 99€!
  |  
Free shipping on all orders over 99€!
  |  
Free shipping on all orders over 99€!
  |  
Free shipping on all orders over 99€!
  |  
Free shipping on all orders over 99€!
  |  

FAQ

order issues
Where is my order?
Can I ADD or CHANGE items?
Can I cancel the order?
What does “Pending” mean?
What does “Processing” mean?
What does “Partially Shipped” mean?
What does "Cancelled" mean?
What do I do with my damaged item
Why did I not receive a confirmation email for my order?
delivery
When will I receive my order?
Where is your warehouse located?
Where are you located?
Can I pick up my order?
payments/ promos/ coupons
What is a coupon code?
What promotions do you have right now?
technical
How do I contact you?
Do I need to create an account to shop with you?
Do you have a paper catalog you can send?
How do I subscribe to the Newsletter?
products / stocks / quotes
Can I get a quote of printed garments?
Can I get a quote?
The items that I'm looking for are out stock. When will they be available again?
returns/ refunds
How do I get a refund/return?

Q:
What do I do with my damaged item

If you have received a damaged item in your order, you have 15 days to return it to us. You can do a return request online from the page My Order. 

Please provide us a photo of the packing slip inside the package and a clear picture of the item with its defects. 

If you have any other questions, you can contact us at client@ntextil.com.